Refund/Return Policy
Refund/Return Policy
Quality is at the heart of what we do. We use carefully selected materials that are gentle on delicate hair and skin, ensuring comfort and durability. Our commitment to craftsmanship means that every accessory is made to withstand the adventures of daily life while maintaining its beauty and functionality. Therefore, we believe in a no refunds/no return policy.
Returns or exchanges are ONLY eligible in case you receive a wrong or damaged product. In this case, your item must be in its original container and you will need to provide the receipt/ proof of purchase and proof of damage at thebowberry@gmail.com .
Once your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without prior authorization will not be accepted.
Quality is at the heart of what we do. We use carefully selected materials that are gentle on delicate hair and skin, ensuring comfort and durability. Our commitment to craftsmanship means that every accessory is made to withstand the adventures of daily life while maintaining its beauty and functionality. Therefore, we believe in a no refunds/no return policy.
Returns or exchanges are ONLY eligible in case you receive a wrong or damaged product. In this case, your item must be in its original container and you will need to provide the receipt/ proof of purchase and proof of damage at thebowberry@gmail.com .
Once your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without prior authorization will not be accepted.